Privacy Policy
Last updated: 15 July 2026
C&I Roofing Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
C&I Roofing Ltd is a roofing contractor based in West London. You can contact us at:
Email: office@ciroofing.co.uk
Phone: 020 8191 1166
Website: ciroofing.co.uk
What Data We Collect
When you contact us through our website, we collect the following personal data:
- Your name
- Your email address
- Your phone number
- The message or enquiry you send us
We do not collect payment card details through our website. We also collect standard technical data such as your IP address and browser type through website analytics (see the Cookies section below).
How We Use Your Data
We use the information you provide to:
- Respond to your enquiry or service request
- Provide you with a quote for roofing works
- Arrange and carry out agreed works
- Follow up after completing works
We will not use your data for marketing purposes without your explicit consent, and we will never sell your data to third parties.
Legal Basis for Processing
We process your personal data on the following legal bases:
- Legitimate interests – to respond to your enquiry and provide the roofing services you have requested
- Contractual necessity – to fulfil any contract for works agreed between us
- Legal obligation – where we are required to retain records for tax and accounting purposes
How Long We Keep Your Data
We retain enquiry data for up to 12 months. Where we have carried out works for you, we retain relevant records for 7 years in line with HMRC requirements. After these periods, your data is securely deleted.
Your Rights
Under UK GDPR, you have the right to:
- Access – request a copy of the personal data we hold about you
- Rectification – ask us to correct any inaccurate data
- Erasure – request that we delete your data, where we have no legal obligation to retain it
- Restriction – ask us to restrict how we use your data
- Portability – request your data in a portable format
- Objection – object to our processing your data on the basis of legitimate interests
To exercise any of these rights, please contact us at office@ciroofing.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
Our website uses cookies to help it function and to understand how visitors use it. These may include essential cookies required for the site to work, and analytics cookies that help us understand visitor behaviour. You can control cookies through your browser settings at any time.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please get in touch:
Email: office@ciroofing.co.uk
Phone: 020 8191 1166